Cookie Policy

✎ Effective Date: 26 July 2026

1. What Are Cookies

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work efficiently, enhance your browsing experience, and provide information to website owners.

Cookies set by the website owner (in this case, KhelTrip) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., analytics, payment processing, advertising).

2. Types of Cookies We Use

KhelTrip uses the following categories of cookies on its Platform:

Category	Purpose	Duration	Example
Essential	Required for the Platform to function. Enable core features like secure login, session management, and payment processing.	Session / Persistent	Session ID, CSRF token
Functional	Remember your preferences and choices (language, currency, saved searches) to provide a personalised experience.	Up to 12 months	Language preference, currency selection
Analytics	Help us understand how users interact with our Platform — which pages are visited most, where errors occur, and how users navigate. This data helps us improve.	Up to 24 months	Google Analytics (_ga, _gid)
Marketing	Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. These may be set by our advertising partners.	Up to 24 months	Meta Pixel, Google Ads

3. Similar Technologies

In addition to cookies, we may use other tracking technologies:

• Web Beacons / Pixel Tags — small graphic images embedded in emails or pages to track open rates and engagement.
• Local Storage — data stored in your browser's local storage for faster load times and persistent preferences.
• Session Storage — temporary data cleared when you close your browser, used for one-time interactions.
• Log Files — server logs that record IP addresses, browser type, and access timestamps for security and analytics.

4. How We Use Cookies

We use cookies for the following specific purposes:

• Authentication — keeping you logged in during your session.
• Security — protecting against fraudulent activity and unauthorised access.
• Personalisation — remembering your preferences, search history, and recently viewed packages.
• AI Trip Planner — storing your session inputs so the AI can generate coherent trip recommendations across multiple interactions.
• Analytics and Performance — measuring traffic, detecting errors, and understanding usage patterns.
• Marketing and Retargeting — showing you relevant KhelTrip advertisements on third-party platforms.

5. Third-Party Cookies

Some cookies are placed by third-party services we use. These include:

• Analytics Providers — Google Analytics, Microsoft Clarity (behavioural analytics).
• Payment Processors — Razorpay, Stripe (essential for transaction processing).
• Advertising Partners — Google Ads, Meta (Facebook/Instagram), and other platforms for retargeting and campaign measurement.
• Social Media — embedded share buttons and widgets from platforms like Instagram and YouTube.

These third parties have their own cookie policies. We encourage you to review them for more information.

6. Your Cookie Choices

You have control over which cookies you accept:

6.1 Cookie Consent Banner

When you first visit the KhelTrip Platform, a cookie consent banner will appear. You may:

• Accept All — consent to all categories of cookies.
• Reject Non-Essential — accept only essential cookies necessary for the Platform to function.
• Customise — choose which categories (functional, analytics, marketing) to accept or reject.

6.2 Browser Settings

You can control cookies through your browser settings:

• Google Chrome: Settings → Privacy and Security → Cookies and other site data
• Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Microsoft Edge: Settings → Site permissions → Cookies and site data

6.3 Opt-Out Tools

You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-On. For personalised advertising, visit Your Online Choices (EU) or AboutAds.info (US).

6.4 Do Not Track

Some browsers transmit "Do Not Track" (DNT) signals. Our Platform does not currently respond to DNT signals. If a universal DNT standard is established, we will update this policy accordingly.

7. Cookie Retention

Cookies remain on your device for different durations:

• Session cookies — expire when you close your browser.
• Persistent cookies — remain for a specified period (up to 24 months) or until manually deleted.

You can delete all cookies at any time using your browser settings.

8. Changes to This Policy

We may update this Cookie Policy to reflect changes in technology, legislation, or our practices. Material changes will be communicated via the cookie consent banner or other prominent notice on the Platform.

9. Contact Us

If you have questions about our use of cookies or this policy, please contact us:

• Email: privacy@kheltrip.com
• Address: KhelTrip, [Registered Office Address], India